Terms of service

OVERVIEW

Welcome to Baby Boutique Online. The terms “we”, “us” and “our” refer to Baby Boutique Online.

Baby Boutique Online operates this website www.babyboutiqueonlinesa.co.za, including all related information, content, features, tools, products and services (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree, you may not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are of legal age in South Africa.

You agree to provide accurate and complete information when placing orders and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account and for all activity under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to display products as accurately as possible.

Please note:

Colours may vary depending on your device
Wood grain and finishes may differ slightly
These variations are natural and not considered defects

All product descriptions and pricing may change at any time without notice.

SECTION 3 – ORDERS

All products are made on an order basis and are manufactured specifically for each customer.

Your order is only confirmed once payment has been received and accepted.

Once an order is confirmed:

It is final and binding
No cancellations will be accepted after production has started

Orders are subject to our Refund Policy:
https://www.babyboutiqueonlinesa.co.za/policies/refund-policy

SECTION 4 – PRICING AND PAYMENT

All prices are listed in South African Rand (ZAR) and include VAT.

Baby Boutique Online is a VAT registered business.

We accept payment via EFT (Electronic Funds Transfer).

Orders will only be processed once payment has been received and cleared.

Prices may change without notice.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed.

Delivery structure:

Gauteng deliveries:
Delivery and assembly are available and charged separately based on your area.

Outside Gauteng:
We arrange transport to major cities across South Africa. Delivery costs are quoted based on your location and order size.

Important:
We are not responsible for delays caused by transporters or factors outside our control.

Once goods are handed over to the courier or transporter, risk transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including images, text, branding and design, is owned by Baby Boutique Online.

You may not copy, reproduce or use any content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third party tools. These are used at your own risk and we are not responsible for their performance.

SECTION 8 – THIRD PARTY LINKS

We are not responsible for the content or accuracy of third party websites linked from our site.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with Baby Boutique Online.

Shopify is not responsible for any transactions, products or services provided by us.

SECTION 10 – PRIVACY POLICY

Your personal information is handled according to our Privacy Policy:

https://www.babyboutiqueonlinesa.co.za/policies/privacy-policy

SECTION 11 – FEEDBACK

Any feedback, reviews or submissions you provide may be used by us for marketing and business purposes without compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors in pricing, product descriptions or availability at any time.

SECTION 13 – PROHIBITED USE

You may not use this site for unlawful activities, fraud, hacking or copying content.

We reserve the right to terminate access if misuse is detected.

SECTION 14 – TERMINATION

We may terminate your access to the site at any time if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided as is without guarantees beyond what is required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by South African law, Baby Boutique Online is not liable for indirect or consequential damages, including loss of income, delays or third party delivery issues.

SECTION 17 – INDEMNIFICATION

You agree to indemnify Baby Boutique Online against any claims arising from your misuse of the site or breach of these Terms.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be invalid, the rest will still apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms represent the full agreement between you and Baby Boutique Online.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be handled in South African courts.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means you accept the changes.

SECTION 22 – CONTACT INFORMATION